Gail Wilson Designs

This is a secure shopping site. Each item has an "Add to Cart" link to click on, that will place the item in your shopping cart. You will be able to review the contents of your cart and make any changes prior to checking out and submitting your credit card information. Most items (kits, patterns, supplies, fabrics, etc., plus many of the small things) are always in stock and ready to ship, but because each and every finished item is made here all by hand with Gail working on every piece, we do not usually have finished items "in stock". However, there always is a small batch of all the items somewhere in its progress, so most finished items will be finished and shipped within 2-3 weeks. Once an order is received, the desired item is then put at the head of the line for finishing. If you order a finished item not in stock (that will be most dolls, larger furniture pieces or special orders of any kind), you will be charged a standard 20% deposit to get the order going and the balance charged when the doll or item is ready to go.

Deposits are non-refundable once the order is in progress.

Please note that prices or other typesetting may have errors which we will not be held responsible for. In case of errors, we will notify you before shipping or charging your order.
	This is a secure shopping site. Each item has an "Add to Cart" link to click on, that will place the item in your shopping cart. You will be able to review the contents of your cart and make any changes prior to checking out and submitting your credit card information. Most items (kits, patterns, supplies, fabrics, etc., plus many of the small things) are always in stock and ready to ship, but because each and every finished item is made here all by hand with Gail working on every piece, we do not usually have finished items "in stock". However, there always is a small batch of all the items somewhere in its progress, so most finished items will be finished and shipped within 2-3 weeks. Once an order is received, the desired item is then put at the head of the line for finishing. If you order a finished item not in stock (that will be most dolls, larger furniture pieces or special orders of any kind), you will be charged a standard 20% deposit to get the order going and the balance charged when the doll or item is ready to go. Deposits are non-refundable once the order is in progress.
	Phone orders are best as your order can be confirmed and any color choices or limited quantities on certain items can be discussed and settled. 603-835-6551 (8:30 - 5:30 Monday - Friday, Eastern Time)
	Use the printable order form below (if you have a printer) or hand write your order supplying all the information that appears on the order form, including shipping charges.
	Use the printable order form below or hand write your order supplying all the information that appears on the order form, including shipping charges. For credit card orders only Mastercard or Visa. FAX # 603-835-6551
	No orders will be shipped without proper payments, including shipping charges. Personal checks or money orders and Mastercard or Visa are all acceptable. Charge cards may be used on any type of order, while checks and money orders work best on mail in orders. If you wish to call, fax or email an order and pay by check, we will wait for your check or money order to arrive before processing your order.
	All transactions involving refunds, exchanges or credits, must be made within 30 days of invoice in unopened and new condition and have been purchased from me and not one of the shops selling my work. An inhouse credit will be applied on the purchased items only. We reserve the right to impose a restocking fee of 10% on finished items and 15% on kits. We do not cover the cost of shipping back. If you ordered the items, we also do not refund the original shipping charges. There are no guarantees that you will be able to make the kits - please use judgement when purchasing. We make every effort to make good errors in kits. One area we cannot cover is dried up paints (unless damaged in shipping) over 30 days old. Most paints will last many months, even years unopened, but there is no guarantee on the length of time they will last.

Size of Package	East States	Mid States	West States	Alaska Hawaii
Very small flat items can be shipped by First Class Mail	$1 - $5	$1 - $5	$1 - $5	$2 - $5
Other flat items Priority Mail	$6	$6	$6	$6
Chunky items (or lots of fabric) that fit in Flat Rate Large Priority	$10	$10	$10	$10
$0 - $25	$7.50	7.50	7.95	*
$25.01 - $50	8.95	9.50	9.95	*
$50.01 - $75	9.95	10.95	11.95	*
$75.01 - $100	12.95	13.95	14.95	*
$100.01 - $150	14.95	15.95	16.95	*
$150.01 - $200	16.95	18.95	19.95	*
$200.01 - $350	19.95	21.95	22.95	*
$350.01 - up	Will be calculated individually.
Oversize and heavy packages will also be calculated individually.

	At most times, if all items are in stock, they will be shipped within two or three business days except during sales or the holiday season where it can take up to two weeks to organize and ship all orders. If there will be a delay, we will notify you so that you may decide what to do.
	Layaways can only be done by phone, fax, email or mail. Please feel free to set aside any items of your choice, large or small with a 20% deposit. Set your own payment terms and final date up to 12 months.
	After you have placed an order, your name is added to our mailing list to receive any mailings we send. Traditionally, we send one full catalog per year, usually in the fall. If you would like to receive a copy of our catalog, go back to the home page and click on the “Request Catalog” button and follow the instructions.
	Gift Certificates are available by clicking here. Or, you may phone, fax, email or mail to order one.
	As an introduction to my kits, new customers may take 10% off on their first order on any kit or pattern items mentioned. Just make a note on your order form or email that you are a new customer and take 10% off all kits in your order. If you are ordering online add "NC" after your name and we will automatically subtract 10% from your order of any kits/patterns. This discount offer cannot be used in conjunction with other sales, discounts or coupons.